Privacy Policy of Momentum Academy
Last Updated: November 2025
Momentum Academy (“we,” “our,” “us”) is committed to protecting the privacy of our clients, families, and website visitors. As a social services organization providing Applied Behavior Analysis (ABA), gymnastics instruction, and social skills programs, we adhere to all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Telecom Consumer Rights (TCR) regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information—including any Protected Health Information (PHI) shared during services.
We may collect the following categories of information:
Names, email addresses, phone numbers, mailing addresses, emergency contact information, and other identifiers provided via our website, intake forms, or communication channels.
IP addresses, browser type, device type, pages viewed, cookies, and other analytics used to improve our website and services.
Information shared through ABA evaluations, behavioral assessments, treatment plans, progress notes, and any documentation required to deliver services. This information is protected under HIPAA.
Phone numbers, messaging preferences, opt-ins, and communication logs required for appointment reminders or program updates.
Payment details, insurance information, authorizations, and transaction history when applicable. All payment information is handled in accordance with PCI DSS standards.
We use collected information to:
Deliver ABA, gymnastics, and social skills services.
Develop individualized treatment plans and track progress.
Communicate with families (phone, SMS, or email) with proper consent.
Schedule appointments and manage attendance.
Improve website functionality and program quality.
Maintain compliance with HIPAA, TCR, and other regulatory requirements.
Information is used only for purposes essential to program operation and service delivery.
Because we collect and maintain PHI, Momentum Academy is fully HIPAA compliant:
We implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse.
Clients and caregivers have the right to:
Request access to their records.
Request amendments to PHI.
Request restrictions on the use or disclosure of PHI.
Obtain an accounting of disclosures.
Should a breach involving PHI occur, we will notify affected individuals in accordance with HIPAA laws.
Written consent is required prior to sending SMS notifications.
We do not use purchased, rented, or third-party lead lists.
All messages include clear opt-out instructions.
No link shorteners or non-branded SMS links are used.
TCR registration is completed before sending messaging campaigns.
Any SMS related to client health or services is handled securely and HIPAA-compliantly.
Automated appointment reminders and notifications may be sent only when:
Express opt-in consent is provided and logged.
Messaging includes “STOP to opt out” instructions.
Communication is directly related to services or scheduling.
Promotional or general content is sent only with explicit written consent.
We follow strict opt-in protocols for SMS, email, and other communications:
Consent must be explicit and documented.
Double opt-in may be used to verify phone numbers.
Carriers may request proof of opt-in; we maintain appropriate records.
Clients can opt out at any time using:
SMS commands such as STOP or UNSUBSCRIBE
Email unsubscribe links (where applicable)
Direct contact with our administrative team
All opt-out requests are processed promptly and in accordance with CTIA and TCR guidelines.
Momentum Academy does not send SMS campaigns involving:
Loan or mortgage advertisements
Debt collection
Political content
Unapproved marketing materials
Adult content, illegal activities, or controlled substances
All content complies with carrier restrictions and TCR rules.
We utilize encryption, secure data storage, access controls, and other industry-standard protections to maintain compliance with HIPAA, TCR guidelines, PCI DSS, and applicable California privacy laws.
Momentum Academy does not sell or share personal information, PHI, or service data with third parties unless:
Required by law,
Authorized in writing by the parent/guardian, or
Necessary for treatment, payment, or operational purposes under HIPAA.
All disclosures are minimal and need-based.
By providing your contact information, you consent to communication via:
Appointment reminders, schedule updates, or service-related information.
Program information, administrative notices, and (with consent) newsletters or general updates.
Appointment reminders, schedule changes, and (if opted in) program announcements or updates.
You may opt out at any time.
Our website may use cookies to enhance user experience and track site analytics.
We do not share cookie data with third parties.
Momentum Academy may update this policy as laws, technologies, or organizational practices evolve. Significant changes will be communicated via our website or email.
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Momentum Academy
2431 Eads St
Los Angeles, CA 90031
(424) 599-4947
[email protected]
Hours:
Mon–Fri: 8:30 AM – 6:00 PM
Sat & Sun: Closed
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